Subscription & Billing Policy
Transparent information about recurring SaaS subscription charges and account billing.
Subscription & Billing Policy
Transparent information about recurring SaaS subscription charges and account billing.
1. What is being purchased
Customers purchase access to AYOZRA software features for the subscription period and plan displayed at checkout. AYOZRA does not sell event services or collect funds on behalf of tenant businesses through this subscription checkout.
2. Pricing and taxes
The final checkout must display the plan name, price in INR, billing frequency, applicable taxes, total payable amount, included features and usage limits before payment. Any annual pricing or discount must be genuine, approved and accurately represented.
3. Recurring renewal
If a subscription renews automatically, the checkout must clearly disclose the renewal frequency, amount or calculation method, payment mandate requirements, cancellation method and applicable advance notifications. Configure payment mandates only through provider-approved flows and applicable rules.
4. Trials and plan changes
A free trial, if offered, must show its duration, eligibility, feature limits, conversion date and whether payment details are required. Plan upgrades, downgrades, proration and credit handling must be implemented and disclosed before they are offered.
5. Payment provider
A third-party payment service provider processes the AYOZRA subscription payment. The provider may apply its own terms, security checks and payment method rules. AYOZRA must not imply gateway approval until merchant onboarding is completed.
6. Invoices and records
The operator must configure accurate seller identity, invoice numbering, tax treatment and receipt generation in line with applicable requirements. Do not issue invoices with unverified legal identity or tax registration details.
Questions about this policy?
If you need clarification or have a concern relating to this document, please contact the AYOZRA team.
Email our teamRLAA Tech, Bonth Chhak, Bhadrak - 756100
